Jordan Dixon

Experience

1. Owner & Operator

   Foreverlawn Charleston

   Jan 2023 — Present

   Founded and operate a full-service commercial and residential cleaning company and oversee all aspects of operations, finance, and client management.• Built a portfolio of over 10 active commercial contracts and 15 recurring residential clients within the first year by establishing a reputation for quality, reliability, and responsiveness.• Directed full-cycle financial operations, including budgeting, forecasting, pricing strategy, invoicing, and expense management, achieving consistent 15% profit margins across service lines.• Introduced structured cleaning protocols and performance checklists to reduce service inconsistencies, improve customer satisfaction, and enhance brand credibility.• Recruited and onboarded a team of 5–10 field staff, including providing hands-on training, performance evaluations, and operational support to uphold service standards and reduce turnover.• Oversaw backend systems including workforce scheduling, inventory tracking, client communications, and billing to ensure seamless day-to-day execution and project coordination.

Education

• Carson-Newman University

  Bachelor's degree, Business Administration and Management

  2006 — 2010

Skills

• Consulting
• Organization
• Account Management
• Time Management
• Sales Operations
• Entrepreneurship
• Sales Management
• Customer Service
• Powerpoint
• Microsoft Excel
• Strategic Planning
• Coaching
• Business
• Team Leadership
• Networking
• Management
• Public Speaking
• Marketing
• Problem Solving
• Training
• Customer Satisfaction
• Microsoft Office
• Sales
• Leadership
• Leadership Development