Jordan Shields

About Jordan Shields

Contrary to popular belief, failure is an option. There is no perfect way to achieve your…

Experience

1. Principal Solutions Architect

   Pindrop

   Oct 2024 — Present

   Engage with global, strategic clients to understand their unique business needs and architect end-to-end solutions that deliver maximum value- Offer best practice recommendations, provide on-the-fly solution suggestions, and ask relevant questions to guide conversations- Support sales teams in building confidence in Pindrop\'s solutions by articulating complex product, cloud, and network architectures in a simple and understandable manner- Identify and document all potential risks in a prospect or customer\'s deployment, lead internal discussions with stakeholders, and build mitigation plans- Write accurate Statements of Work (SOWs) that include all requirements, deliverables, schedules, tasks, and pricing- Lead complex deployments from project kickoff to transition, including gathering technical and functional requirements, configuring the solution, and supporting customers with testing, training, and go-live.

Education

• California State University-San Bernardino

  Bachelor of Arts (B.A.), Business Administration and Information Management

  2005 — 2009

• University of Utah

  Master’s Degree, Information Systems

  2015 — 2015

Skills

• Microsoft Office
• Sales
• Windows
• Typing
• Strategic Communications
• Social Media
• Solution Architecture
• Agile Methodologies
• Golf
• Management
• Public Speaking
• Continuous Improvement
• Jira
• Leadership
• Cash Handling
• Machine Learning
• Kanban
• Itil Certified
• Problem Solving
• Adobe Creative Suite
• Six Sigma
• Customer Service
• Organization Skills
• Amazon Web Services (Aws)
• People Skills
• Scrum
• Business Intelligence
• Project Management
• Team Leadership
• Cash Management
• Cloud Computing
• Bartending