Jordan Garceau

About Jordan Garceau

Amazon\'s Learning and Talent Development Programs team has benefited from my expertise in leading global initiatives that accelerate internal mobility and enhance employee development. Over the past 1.5+ years, I have managed recruitment, onboarding, and program operations for a global talent development program spanning the U.S, Europe, and Japan. By achieving an 84% graduation rate and a 9% promotion or lateral move rate, I reinforced the program’s impact on employee growth. Founding and chairing the Learning & Development Steering Committee allowed me to align regional needs with program goals, ensuring continuous improvement. With over 5 years of experience at Amazon in HR systems and talent programs, I specialize in designing scalable solutions that address complex business challenges. My competencies include leading cross-functional collaboration, creating communication strategies, and driving system adoption to reduce defects and improve readiness. My mission is to empower teams and individuals through innovative, data-driven initiatives that foster growth, inclusion, and operational excellence.

Experience

1. Program Manager Ii, Learning Talent Development

   Amazon

   Nov 2023 — Present · Seattle, WA, US

   Lead the full lifecycle of recruitment, marketing, selection, and onboarding of high-potential employees—from frontline associates to mid-level managers—into a global talent development program serving the U.S, Europe, and Japan.• Achieved an 84% graduation rate and a 9% promotion or lateral move rate, reinforcing the program’s effectiveness in accelerating internal mobility.• Created and chair the L&D Steering Committee, aligning senior executives across 10+ business lines to influence international development programming and investment.• Oversee budgeting, planning, and execution of in-person and virtual graduation ceremonies for Amazon’s Grocery Talent Academy, ensuring program milestones are celebrated with consistency and visibility.• Facilitate executive leader discussion panels, offering Talent Academy participants exclusive access to senior leaders and global business perspectives.• Drove organizations L&D strategic roadmap into executive briefings and town hall presentations, providing strategic visibility and aligning leadership development with evolving business priorities.

Education

• Montana State University-Bozeman

  Bachelor of Science (B.S.), Sociology and Writing

  2011 — 2015

• Montana State University-Bozeman

  Bachelor of Science - BS, Sociology & Writing

• Seattle University

  Master of Business Administration - MBA, Leadership

Skills

• Communication
• Student Advising
• Social Media
• Youtube
• Youth Mentoring
• Data Analysis
• Humor
• Microsoft Office
• Microsoft Word
• Team Leadership
• Creative Writing
• Community Outreach
• Higher Education
• Customer Service
• Work Ethic
• Crisis Situations
• Academic Advising
• Networking
• Event Management
• Maintaining a Positive Attitude
• Student Affairs
• Teamwork
• Strategic Planning
• Administrative Organization
• Project Management
• Social Networking
• Time Management
• Event Planning
• Powerpoint
• Microsoft Excel
• Acting
• Experienced Traveler
• Restructuring
• Theatre
• Team Restructuring
• Team Building
• Program Development
• Communication Skills
• Student Government
• Leadership