Jordan Alpert
LMSW | Program Developer & Support | Supervisee in Clinical Social Work | Mental Health Advocate for Veterans, Active Duty, & First Responders
- Role
- Technical Writer at Future Technologies Inc.
- Location
- Fredericksburg, VA, US
- LinkedIn followers
- 500 followers
About Jordan Alpert
I am passionate about changing the statistics on Veteran and First Responder Suicides.…
Experience
Technical Writer
Jul 2024 — Present · US
Documentation Creation: Develops, writes, and edits technical documentation, including user manuals, installation guides, system specifications, briefings, and training materials. • User-Centric Writing: Ensures all documentation is user-friendly and meets the needs of the intended audience.• Documentation and Review: Drafts, modifies, reviews, and recommends changes to documentation related to MLT contracts and Program Management Reviews (PMRs). This includes reviewing technical information for accuracy and completeness and suggesting improvements to product development and procedural documentation. • Research: Researches to understand complex technical concepts and translates them into clear, concise documentation.• Collaboration: Works closely with engineers, developers, and project managers to gather information and ensure the accuracy of documentation.• Content Management: Maintains and updates existing documentation to reflect changes in products, processes, and standards.• Quality Assurance: Ensures documentation is accurate, complete, meets editorial and government specifications, and adheres to standards for quality, graphics, content, format, and complies with relevant industry standards and regulations.• Tools and Technology: Utilizes various documentation tools and software to create and manage technical content.• Meeting Support: Prepares agendas, and executive summaries, tracks action items, coordinates meetings, and drafts meeting minutes.• Risk Management: Collaborates and updates MLT\'s Risk Management tool, conducting risk and status reporting in support of program management and risk management events.• Task and Action Item Management: Annotates tasks, tracks action items and ensures task trackers are updated post-meeting, coordinating with stakeholders.• File and Document Management: Manages and organizes content on platforms like SharePoint and investigates errors.
Education
University of Denver: Graduate School of Social Work
Master of Social Work - MSW
2020 — 2022
Grand Canyon University
Bachelor of Science - BS
2014 — 2019
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