Jordan Chesebrough
Account Representative, General Licensing @Broadcast Music, Inc. (BMI)
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WORK HISTORY
Account Representative, General Licensing @Broadcast Music, Inc. (BMI)
Nashville, TN, US
Deliver exceptional customer service to licensees, driving revenue maintenance and growth through upselling and effective management of a diverse caseload while educating business owners on music copyright and compliance• Leverage CRM tools, including Salesforce for account maintenance and Five9 for communication, to effectively engage clients and ensure alignment with revenue goals and service standards.• Collaborate with cross-functional teams to address customer inquiries and streamline processes, enhancing overall satisfaction and operational efficiency
EDUCATION
Berklee College of Music
Online Course
University of Miami
Bachelor's degree
Christian Brothers Academy
High School Diploma
ABOUT JORDAN CHESEBROUGH
Recent graduate of the Frost School of Music at University of Miami (Cum Laude) with a degree in Music Business & Entertainment Industries and a minor in Entrepreneurship.
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