Jordan Cassel
Global Operations Center Manager, Emea @Netflix
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WORK HISTORY
Global Operations Center Manager, Emea @Netflix
London, GB
Build and lead a 24/7 crisis management team responsible for maintaining business operations amid disruptions, evacuations, fatalities, brand reputation risks and government reprisalsIdentify and resolve points of friction between the corporate, studio and production verticals to streamline operational processes, including via the integration of 20+ technologies and implementation of KPIsManage a team of direct reports and multiple ongoing Strategic Operations projects, which includes liaising regularly with senior leadership from Enterprise Operations, Information Security, Legal, Studio Management, Production and Talent
EDUCATION
University of Oxford
Master of Science - MS, African Studies
The George Washington University
Bachelor’s Degree, International Business & Honors History
SKILLS
ABOUT JORDAN CASSEL
Strategy & Crisis Operations professional with a passion for driving and scaling initiatives across business functions. Effective at engaging with executives at all organisational levels. Disciplined leader and problem solver.
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