Jordana Jackson

Head of Participant Protection @Allwyn UK

London, GB

Strategy development and implementation - driving annual business planning, leading a team focused on consumer protection, collaborating with functions across the business - Transformation of consumer protection for The National Lottery - defining business requirements and collaborating closely with critical internal and external delivery teams to implement the road map- Evaluation and reporting - defining KPIs, identifying successes and opportunities for improvement- Governance - chairing an Executive-level Steering Group, risk ownership, contributing to an effective relationship with the Regulator, and providing Board updates