Jordan Thompson

Director - SaaS Delivery and Hypercare Support, Customer Success Services, Oracle

Role: Director - Saas Delivery and Hypercare ERP Scm at Oracle
Location: Omaha, NE, US
LinkedIn followers: 500 followers

About Jordan Thompson

Oracle professional with 15 years of functional, technical, and leadership experience in Oracle 11i EBS, R12, and Fusion Cloud ERP, SCM, and HCM applications.Leading ERP implementations and post implementation operations. Master\'s in Management Information Systems and Certified in Supply Chain Management through APICS organization.Certified in Oracle SCM Essentials SCM AI, and AI Agent Studio.

Experience

Director - Saas Delivery and Hypercare ERP Scm
Oracle
Jan 2025 — Present
Dedicated to implementation success as ERP and SCM Customer Success Services lead- Provide functional consultation and post implementation best practices- Build and lead functional support teams for Day 2 managed services- Consult on implementation and post go-live best practices and change management- Represent customer needs within Customer Success Services, Product Development, and other Oracle organizations.

Education

Iowa State University
Bachelor of Science (BS), Supply Chain Management
Bellevue University
Masters, Management Information Systems
2017 — 2020

Contact information

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Current company

Oracle

IT Services and IT Consulting · 10K employees · Founded 1977 · 2300 Oracle Way, Austin, Texas, 78741, US

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/

oracle.com

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About Jordan Thompson

Experience

Director - Saas Delivery and Hypercare ERP Scm

Education

Iowa State University

Bellevue University

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