Jordan S.
Customer Success & Technical Product Enablement | Client Retention • Onboarding • Workflow Optimization • Technical Solutions Support
- Role
- Process Specialist at Cantey Foundation Specialists
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jordan S.
Customer Success Manager with 8+ years of experience driving client retention, product adoption, technical onboarding, and account expansion across manufacturing, SaaS, and engineered product environments. Proven record of reducing churn, shortening onboarding timelines, and strengthening customer relationships through data-driven strategies, process optimization, and cross-functional collaboration.
Experience
Process Specialist
Jan 2025 — Present
Cantey Foundation Specialists is a home improvement company that provides foundation repair, crawl space repair, and concrete lifting/leveling services. They also offer gutter installation and home energy upgrade services. The company serves clients in South Carolina, North Carolina, Alabama, and Georgia
Education
Florida State University
Bachelor's degree
Skills
- Sales
- Time Management
- Prospecting New Clients
- Interpersonal Relationships
- Customer Satisfaction
- Long-Term Customer Relationships
- Healthcare Industry
- Customer Retention
- Customer Experience
- Outside Sales
- Competitive Strategies
- Exceed Sales Goals
- Medical Devices
- Salesforce.com
- Sales Process
- Marketing
- Management
- Leadership
- Sales Management
- Account Management
- Marketing Strategy
- Event Planning
- Customer Service
- Public Speaking
- Sales Operations
- Healthcare
- Hospitals
- Social Networking
- Strategic Planning
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