Jordan Sugiyama

Senior Manager, Customer Operations Programs @Rogers Communications

Nanaimo, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Senior Manager, Customer Operations Programs @Rogers Communications

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SKILLS

Customer RetentionCustomer ServiceTrainingCustomer SatisfactionMicrosoft OfficeCable TelevisionIntegrationManagementCustomer ExperienceJiveContact CentersAccount ManagementTechnical SupportInternet TroubleshootingTroubleshootingCall CentersTime ManagementWirelessTelecommunicationsTelecommunications SoftwareVoipLeadershipTeamwork

ABOUT JORDAN SUGIYAMA

Experienced project delivery professional with a demonstrated history of working in the telecommunications industry. Skilled in Telecommunications Software, Contact Centers, Account Management, and Teamwork. A passionate individual with an appreciation for effective change management, employee engagement and customer experience.

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Jordan Sugiyama — Senior Manager, Customer Operations Programs at Rogers Communications in Nanaimo, BC, CA | Unifers