Jordan Smith

About Jordan Smith

I\'m Jordan Smith, a recent graduate from St. Thomas University with a Bachelor of Business Administration in Management, specializing in Marketing. My educational background, combined with hands-on experience in marketing, customer retention, and broadcast media, equips me with a unique blend of skills that can drive success in both marketing and broadcast roles. In my role as Customer Retention Manager at Fusion X-Cel Performance, I successfully developed and implemented retention strategies that led to a record number of new member sign-ups. By analyzing customer data and crafting personalized retention plans, I enhanced customer satisfaction and loyalty. This experience has honed my ability to use data-driven insights to create effective marketing campaigns. As a Ticket Sales/Operations Intern at the F1 Miami Grand Prix, I managed high-pressure tasks, coordinated hospitality profiles for luxury suites, and resolved customer inquiries efficiently. My ability to streamline operations and collaborate with diverse teams ensured a seamless event experience, showcasing my strengths in event coordination and customer service. My role as Social Media Manager and Content Editor for the Stay Ready Podcast allowed me to leverage my digital marketing skills. I edited and promoted engaging content, contributing to a significant increase in the podcast\'s following and listener engagement. This experience has provided me with a strong foundation in digital content creation and social media strategy. Additionally, my experience as a Sports Anchor at St. Thomas University enhanced my communication skills. Commentating live sports events and interviewing notable athletes like NBA legend Ray Allen have strengthened my on-air presence and storytelling abilities, making me adept at engaging audiences and delivering compelling content. Combining my hard skills in customer retention, data analysis, digital marketing, and event coordination with my soft skills in communication, teamwork, and leadership, I am well-prepared to contribute to innovative marketing and broadcast projects. I am passionate about creating impactful campaigns and content that elevate brands and resonate with audiences.

Experience

1. Negotiator

   Arnold & Smith Law, PLLC

   Oct 2024 — Present · Oklahoma City, OK, US

Education

• St. Thomas University

  Bachelor of Business Administration - BBA

  2020 — 2024