Jordan Roberts
Vice President Customer Experience, Clinical @Linus Health
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WORK HISTORY
Vice President Customer Experience, Clinical @Linus Health
Lead Customer Experience team for clinical customers focusing on onboarding, adoption, and retention strategies.• Develop playbooks and metrics to evaluate scalability and success in a developing market.• Strategically plan resourcing and capacity to drive overall direction of Clinical Customer Experience.
EDUCATION
Anderson University
Masters, Business Administration
Anderson University
Bachelor of Arts Degree, Organization Management
SKILLS
ABOUT JORDAN ROBERTS
Experienced Customer Experience and Customer Success Leader with a demonstrated history of working in information technology and healthcare services industry. Skilled in business planning, operational management, analytical skills, process improvement, and project profitability.
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