Jordan Reck
Senior Organizational Change Manager @Collaborative Solutions, Llc
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WORK HISTORY
Senior Organizational Change Manager @Collaborative Solutions, Llc
Denver, CO, US
Responsible for developing and managing change management methodology and framework applications globally. Partners with various departments including IT, HR, Finance, Marketing, Sales, and Delivery to build organizational change knowledge and practices.\\\\n\\\\nSupports the prioritization and assessment of initiatives to define change management approaches and leading measures for adoption and readiness.\\\\n\\\\nConsults with initiative sponsors and SMEs on change strategies including vision alignment, and stakeholder engagement. Directs and delivers change management outputs including change impact and stakeholder analysis, resistance management, communications and training strategies, sustainment, and change control processes inclusive of the people side of change.\\\\n\\\\n• Built cross-functional collaboration to organically grow change competencies and organizational maturity, resulting in improved relationships and cross-initiative impact assessment.\\\\n• Introduced and influenced support for metrics (KPIs), facilitating sustainable change control for global expansion projects.\\\\n• Coached sponsors to align leadership style to communications playbook for cross-departmental stakeholder engagement.\\\\n• Conducted barriers to change activity to inform risk and impact analysis, resistance management, and readiness strategies.\\\\n• Directed impact analysis across 10+ work streams and utilized in-house survey tools to assess stakeholder engagement for a two-phase global acquisition.\\\\n• Shifted long-term IT group to a customer-centric, communicative approach. Rebranding support ticketing to include user language and a 3-week leader roadshow to drive adoption.\\\\n• Coached the Head of Talent through changes to the engagement survey platform to include comprehensive strategy for leadership interactions and outcomes, increasing employee engagement with no loss in participation.\\\\n• Drove difficult changes in benefits programs achieving robust structure and 95% enrollment, despite poor reception.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
ABOUT JORDAN RECK
Helping People Navigate Change and Embrace the Future What Heraclitus said is true: ”The Only Thing That Is Constant Is Change”. I am on a mission to help people navigate change and adopt new behaviors. I believe in practicing simplicity and focusing on broadening rather than narrowing mindsets. I apply human-centered design thinking to align teams around common goals, mission, vision, strategies, roadmap, and action plans. As a quickly promoted resource at Collaborative Solutions, a leading global Finance and HR Transformation consultancy, my experience spans for-profit and non-profit organizations from Fortune 500 companies to medium-sized businesses, education, and government institutions. I lead organizational and programmatic change initiatives in operational and process transformation and B2B SaaS and cloud solution development with expertise in the deployment of multiple Workday modules. I support process optimizations for IT, Sales, HR, Marketing, and Service Delivery initiatives. I bring strong organizational development, stakeholder engagement, change impact assessment, communication, training, facilitation, strategy, and problem-solving skills to the table. Achievements I am most proud of in my professional career include: • Successfully managed the change strategy for a business expansion that moved 100 resources in India to Collaborative’s business operations • Drove the strategy for a global services acquisition and aligned over 15 work-streams to support the data migration and onboarding of 500+ customers and 400+ global resources. • Led a team of junior and senior-level consultants to top performance and recognition as future leaders. • Worked with President of a research think tank to align HR and Finance, manage competing sponsors, and support HR team certification in Change Management, anchoring CM into the corporate culture. • Revitalized relationship and trust with CIO of a nationally recognized Community College, salvaging a struggling project, building structure for project completion, rolling out features and successfully training client users. • Engaged cross-functional leaders and SMEs to own change management activities and increase their exposure to the organization to build trust resulting in a 96% adoption score at Go-Live for an Established Financial Services Group. I\'m driven by KPIs and focused on creating impactful change for a better future in both my work and civic engagement as a board member for several non-profits and community organizations.
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