Jordan Nicksy
Program Coordinator Technical Specialist Pilot @Export Navigator
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WORK HISTORY
Program Coordinator Technical Specialist Pilot @Export Navigator
BC, CA
Provide input, direction, and management for the Export Navigator Technical Specialist Pilot program• Provide direct support in developing the pilot project plan, Expression of Interest process, vendor selection, developing SOPs, and managing day-to-day program operations after launch • Perform contract administration duties and supplier performance assessment for numerous vendor contracts• Lead development and delivery of a series of educational webinars designed for small businesses preparing to export• Liaise with Export Advisor team to match Export Navigator clients with industry professionals that would enhance their ability to export internationally• Assist in all monthly, quarterly, and annual reporting initiatives
EDUCATION
Laurentian University/Université Laurentienne
Graduate Diploma, Science Communication
British Columbia Institute of Technology
Associate Certificate, Project Management
University of Guelph
Bachelor of Arts Honors, Environmental Governance
SKILLS
ABOUT JORDAN NICKSY
I work with small business who are seeking to export as a member of the Export Navigator team. I\'m building on 5+ years in partner and project management while looking ahead the PMP exam. I\'m organized, thrive in fast-moving environments, and am always looking for new ways to be more efficient. Some highlights of my career include: Launching Export Navigator\'s Technical Specialist Pilot project team in September 2024, supporting over 150 clients to solve complex technical issues related to exporting Onboarding and training over 150 E-Commerce Advisors as part of the Canada Digital Adoption program at Small Business BC, supporting over small businesses during the grant cycle Executing on Google x Shopify partnership for International Small Business Week (ISBW), 2022 to bring 600+ new merchants to Shopify Developing and delivering onboarding program for Shopify\'s first Student Store Builder cohort of 47 Scaling Google x Shopify partnership for ISBW 2022 in Spain, Germany, and Ireland, including localized campaigns for each Directing and developing content for a tourism marketing program valued at over w/ YOY growth of social channels of 10%I love digging into analytics and leveraging technology to communicate with my team across a variety of channels and work scenarios. I\'m an experienced team leader having led groups of up to 50 E-Commerce Advisors, and excel in time management, organization, and attention to detail.
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