Jordan McDuffie

SDR/AE| CUSTOMER SERVICE REP

Role
Remote Csr & Sales at Liveops, Inc.
Location
Stockbridge, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jordan McDuffie

Experienced Sales Rep open to new opportunities within Tech Sales, while serving the…

Experience

  1. Remote Csr & Sales

    Liveops, Inc.

    Jul 2018 — Present · Stockbridge, GA, US

    Provided advanced technical support by identifying, escalating and managing customers’ issues and concerns-Made over 120 calls to inquiring customers per day to assist them with our software and sales inquiries-Sold 168+ accounts from January to April to taxpayers to assist with tax season software in my seasonal role at TurboTax-Provided on-call and chat support 24/7 during regular hours and after-hours-Worked with the IT and HR department to handle applicable issues and concerns-Used the applicable organizational software to document changes and procedures and appropriate issues-Great time management, communication, customer service, and IT skills to effectively complete each ticket in the queue in a timely manner

Education

  • Georgia State University

    Bachelor of Applied Science - BASc, Physical and Biological Anthropology

  • CourseCareers

    Certificate, Technology

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jordan McDuffie — Remote Csr & Sales at Liveops, Inc. in Stockbridge, GA, US | Unifers