Jordan McDuffie
SDR/AE| CUSTOMER SERVICE REP
- Role
- Remote Csr & Sales at Liveops, Inc.
- Location
- Stockbridge, GA, US
- LinkedIn followers
- 500 followers
About Jordan McDuffie
Experienced Sales Rep open to new opportunities within Tech Sales, while serving the…
Experience
Remote Csr & Sales
Jul 2018 — Present · Stockbridge, GA, US
Provided advanced technical support by identifying, escalating and managing customers’ issues and concerns-Made over 120 calls to inquiring customers per day to assist them with our software and sales inquiries-Sold 168+ accounts from January to April to taxpayers to assist with tax season software in my seasonal role at TurboTax-Provided on-call and chat support 24/7 during regular hours and after-hours-Worked with the IT and HR department to handle applicable issues and concerns-Used the applicable organizational software to document changes and procedures and appropriate issues-Great time management, communication, customer service, and IT skills to effectively complete each ticket in the queue in a timely manner
Education
Georgia State University
Bachelor of Applied Science - BASc, Physical and Biological Anthropology
CourseCareers
Certificate, Technology
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