Jordan Lind
Associate Director - Chief Architect for Retail, Consumer Goods, Travel & Hospitality (RCGTH) Vertical | ServiceNow Certified Master Architect
- Role
- Associate Director - Chief Architect for Rcgth Vertical at Cognizant
- Location
- Napa, CA, US
- LinkedIn followers
- 500 followers
About Jordan Lind
With over 34 years of IT experience spanning roles from Service Desk and Network…
Experience
Associate Director - Chief Architect for Rcgth Vertical
Jul 2025 — Present · Napa, CA, US
As Chief Architect for ServiceNow Solutions within the Retail, Consumer Goods, Travel & Hospitality,(RCGTH) vertical, I lead architectural design, governance, and platform strategy. I collaborate with account teams, delivery leadership, and client stakeholders to ensure scalable, tailored solutions that meet enterprise needs and business objectives.
Skills
- IT Service Management
- Management
- Sdlc
- Business Process
- Team Leadership
- Data Center
- IT Management
- Sharepoint
- Disaster Recovery
- Pmp
- Javascript
- IT Operations
- Service-Now
- System Deployment
- Itil
- Project Management
- Information Technology
- Incident Management
- Servicenow
- Active Directory
- Cloud Computing
- Requirements Gathering
- Integration
- Process Improvement
- Vendor Management
- Service Delivery
- Business Analysis
- Itil Certified
- IT Strategy
- Service Management
- Service Desk
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