Jordan Kimmel
Content Team Manager @Market My Market
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WORK HISTORY
Content Team Manager @Market My Market
Manage a team of 10 in-house writers by overseeing the 500-piece-per-month content production pipeline, developing existing writers, training new employees, ensuring client satisfaction, conducting performance evaluations, planning for future periods, and translating corporate targets into functional personal and team goals— Developed a thought-leading artificial intelligence program that seamlessly combines writer strengths with the power of AI by incorporating tools like ChatGPT into the content production process to save time, increase quality, and add value— Achieved the company’s 90% client retention rate goal by responding to client feedback, establishing useful takeaways, and effectively communicating that feedback to the team, directly enhancing content quality and client satisfaction— Interview prospective writers and head the 4-week onboarding by organizing new hire materials and leading daily calls— Hire, onboard, and supervise the company’s external team of freelance writers and editors— Manage ongoing content plans for 100+ clients by using tools to determine the most effective page and blog content to write based on Search Engine Optimization (SEO), trends, and client goals— Wrote more than 500 pieces of content—including blogs, pages, and FAQs—for a wide range of clients, including law firms, dentists, storage companies, wedding venues, and financial organizations— Increased organic search visibility by optimizing and posting over 500 legal pages weekly for 60+ clients, leveraging SEO strategies
EDUCATION
Boston University
Bachelor of Science - BS, Journalism
ABOUT JORDAN KIMMEL
Content Team Manager at Market My Market
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