Jordan Hattig
Client Experience Legal Project Manager @Davis Wright Tremaine LLP
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WORK HISTORY
Client Experience Legal Project Manager @Davis Wright Tremaine LLP
Portland, OR, US
Spearhead operational improvements on high-volume legal matters by implementing technology tools, streamlining workflows, and reducing attorney administrative burden.• Analyze and visualize financial and matter data using Power BI, Tableau, and Excel to deliver insights that inform strategic decisions for both firm and client leadership.• Serve as the primary liaison between clients, attorneys, and internal departments, ensuring proactive communication and exceptional service delivery.• Lead cross-functional project teams to define scope, manage budgets, and track KPIs, driving efficient, compliant, and profitable legal operations.• Develop and maintain client-facing platforms and knowledge management resources to enhance transparency, team alignment, and service consistency.
EDUCATION
Oregon State University-Cascades
Associate of Science (A.S.)
University of Oregon
Bachelor of Psychology
Oregon State University-Cascades
Associate of Science - AS
ABOUT JORDAN HATTIG
I am a bright and vibrant individual comfortable with dynamic and ever changing demands. I gain the most satisfaction from connecting with people and collectively achieving goals. I love to frame and solve complicated problems. My passion for an effectual workspace makes me highly motivated to learn and seek new challenges. I value engaging and connecting different personalities and perspectives, and creating unity for the benefit of my coworkers and employer. My strong reasoning skills paired with creative, flexible thinking allow me to excel at working cross-functionally. I obtained a degree in Psychology from University of Oregon. I have cumulative 15 years of direct customer interaction in diverse settings. I have written multiple employee handbooks for past employers. Audit Certified.
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