Jordan Farelli
IT Specialist | Engineer | Project Manager
- Role
- Information Technology Help Desk at Clearnetworx
- Location
- Montrose, CO, US
- LinkedIn followers
- 500 followers
About Jordan Farelli
From running a HUMINT intelligence team, working my way up in the shoe industry from a retail associate to developing colorways for footwear at the 2nd largest shoe company in the world, to learning and applying the principles of coding and building some fun and challenging projects alongside very talented people.While serving in military leadership roles, I honed my strategic planning and maintaining composure when unique challenges arised. My adventures in the footwear industry in both retail and corporate at Skechers held great lessons in understanding the consumer & market trends and the power of collaboration in creating exciting & innovative products. Then, I dove into coding. CODING! Where I learned and applied the fundamentals of JavaScript, HTML, CSS, & React, and collaborated on several website builds. At DMP Management, LLC, I brought together my eclectic skill set to enhance IT support and data reporting, proving that it\'s possible to blend business with a dash of unconventional flair.Now, as a Help Desk representative, I have the opportunity to connect with the people again. And, after enjoying a brief hiatus from the workforce, learning new skills in a remote environment and eventually working in a remote environment, I’ve fully enjoyed the community of it.
Experience
Information Technology Help Desk
Apr 2024 — Present · Montrose, CO, US
Provide technical support and troubleshooting, identifying and resolving issues related to ISP services and equipment for clients- Maintain a strong customer focus, answering questions, addressing concerns, and finding opportunities to enhance customer satisfaction and retention.
Education
Montrose High School
Diploma
1998 — 2001
Turing School of Software & Design
Front End Engineering
2022 — 2022
Santa Monica College
Associate of Arts (A.A.)
2011 — 2013
Skills
- Video Editing
- Speech Writing
- Text Editing
- Interrogation Techniques
- Investigative Research
- Merchandising
- Team Building
- Management
- Store Operations
- Loss Prevention
- Microsoft Office
- Sales
- Customer Service
- Powerpoint
- Fashion
- Creative Writing
- Inventory Management
- Inventory Control
- Analyst Briefings
- Leadership
- Multi Tasking
- Strategic Communications
- Visual Merchandising
- Criminal Investigations
- Investigative Reporting
- Video Production
- Team Leadership
- Store Management
- Technical Production
- Trend Analysis
- Employee Training
- Retail Sales
- Retail
- Interpersonal Communication Abilities
- Active Top Secret Security Clearance
- Data Analysis
- Image Editing
- News Writing
- Shrinkage
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.