Jordan Duffy
Senior Manager, Cx Operations & Enablement @Absorb Software
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WORK HISTORY
Senior Manager, Cx Operations & Enablement @Absorb Software
ABOUT JORDAN DUFFY
Strategic and results-driven SaaS leader with a proven track record in Client Success, team building, and workflow transformation. Adept at optimizing customer experience, fostering highly performing and engaging teams. Expertise in scaling SaaS operations, building cross-functional business units, and leveraging data-driven insights to enhance customer retention and expansion. Passionate about aligning customer success with business objectives to maximize Net Revenue Retention (NRR) and Gross Revenue Retention (GRR).
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