Jordan Dooley

About Jordan Dooley

Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of their constituents. Tyler’s client base includes more than local government offices in all 50 states, Canada, the Caribbean, Australia, and other international locations. In 2017, Forbes ranked Tyler on its “Most Innovative Growth Companies” list, and Fortune included Tyler on its “100 Fastest-Growing Companies” list. With over $1B in annual revenue, Tyler Technologies is now on the S&P 500. More information about Tyler Technologies, headquartered in Plano, Texas, can be found at

Experience

1. Project Manager

   Tyler Technologies

   Dec 2022 — Present

   Managed e-Citation, e-Crash project implementations of cloud-based SaaS solutions for local government stakeholders from inception to conclusion. Successfully managed numerous projects ranging in size from single law enforcement agencies to several dozen agencies needing varied internal and external interfaces in numerous States with different requirements for each. Maintained positive and impactful relationships with stakeholders as timelines, expectations, and goals were set and reinforced during project life cycles. Exercised project management skills daily and often relating to organization, time management, and problem solving. • Developed implementation plans and coordinated/conducted project kick-offs, requirements gathering sessions, interface related discussions, and transitionary meetings with clients and other stakeholders as needed • Proficient in communicating client needs via technical writing of development stories to further advance project and contract objectives for law enforcement agencies • Communicated the completion of milestones to clients and obtained formal acceptance of work completed • Managed project hours, timelines, and quality of deliverables to meet client commitments and customer satisfaction • Anticipated, identified, managed, and resolved roadblocks relating to hardware, software, and unresponsive third-party vendors and clients as needed • Facilitated revenue recognition conversations with clients and internal stakeholders, raising concerns as necessary • Maintained well documented current project event information for internal stakeholder review of project status • Facilitated/conducted internal/external conversations relating to data mapping and data interface testing for successful outcomes for local law enforcement agencies as well as court case management stakeholders

Education

• Liberty University

  Bachelor of Science - BS

• National EMS Institute

  EMT-B