Jordan Davis

Strategic Relationship Manager - Aml Kyb Idv Global Corporate Credit Reports @Creditsafe

I play a key role in building, nurturing, and managing high-value client relationships while driving business growth. Here’s an overview of my role\'s responsibilities and focus areas- Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for strategic clients.Develop deep insights into clients\' business needs and challenges.Build long-term partnerships to drive client satisfaction and loyalty- Business DevelopmentIdentify opportunities to upsell or cross-sell Creditsafe solutions.Collaborate with internal teams to create tailored solutions that meet client needs.Negotiate contracts and ensure alignment with client and company goals- Strategic PlanningDevelop and execute account plans to maximise revenue potential.Use data and analytics to track performance and identify trends or opportunities- Stakeholder EngagementAct as a trusted advisor to clients by offering expert insights on Creditsafe\'s products and services.Build relationships with senior decision-makers to secure long-term partnerships- CollaborationWork closely with sales, product, and customer success teams to deliver seamless client experiences.Provide feedback to product development based on client needs and market trends- Monitoring & ReportingTrack key account metrics, including revenue growth and client satisfaction.Report on progress against strategic objectives to senior management- Skills and CompetenciesClient-Centric Mindset: Deep understanding of client needs and a commitment to delivering value.Strategic Thinking: Ability to see the big picture and align client relationships with company goals.Communication Skills: Excellent written and verbal communication for engaging with diverse stakeholders.Negotiation Expertise: Proven ability to navigate complex deals and achieve win-win outcomes.Analytical Skills: Proficiency in using data to inform decision-making and strategy.