Jordan D. Knol

About Jordan D. Knol

As a focused, technology-driven Digital Producer/Project Manager, what I enjoy most is solving puzzles to develop outside-the-box, long-term and forward-thinking solutions on tight deadlines. With wide breadth of experience in both for-profit and not-for-profit organizations, I specialize in optimization of UX for Web and Mobile applications, e-Commerce (specifically in the SFCC and Shopify spaces), ADA Compliance, Analytics, Content Management and email marketing solutions. Nothing gives me more satisfaction than working in a team where fostering clear communication results in not only meeting a client\'s objectives but exceeds expectations.

Experience

1. Senior Digital Project Manager

   Demandpdx

   Mar 2022 — Present

   Lead SFCC eCommerce website maintenance projects from scoping & SOW creation all the way through development, UAT, ADA compliance and deployment using tools such as Jira, Confluence, Smartsheet and time tracking software;• Project manage all aspects of technical integrations and coordinate with internal and client management to facilitate and maintain project budget and timeline;• Act as primary point of contact between clients and internal teams, maintaining timely communication and managing client expectations for scheduled sprints, documentation, standups, and release schedules; and• Direct teams of designers, back-end and front-end developers and QA professionals.• Clients include: Pacific Sunwear, Brahmin Leather Works, Aritzia, Smith Optical, Hollander and Ben Bridge.

Education

• American University

  Bachelor of Arts, Theater; Casting/Arts Mgmt.

• Orange County Community College

  Associates Degree, Communications

Skills

• Web Project Management
• Public Speaking
• Web Development
• Client Training
• Legal Research
• Strategic Consulting
• Html
• Outlook
• Web Analytics
• Content Management Systems (Cms)
• Telecommuting
• Waterfall Project Management
• Google Chrome
• User Experience
• Content Strategy
• Document Management
• Image Editing
• Mozilla
• Google Analytics
• Snagit
• Microsoft Excel
• Powerpoint
• Jira
• Live Events
• Digital Media
• Typing
• Adobe
• Casting
• Visio
• Microsoft Word
• Front-End Development
• Web Design
• Information Architecture
• Digital Project Management
• Project Management
• Customer Service
• Agile Project Management
• Omnipage
• Digital Production
• Westlaw