Jordan Beck
Sr User Researcher @FIS
- Role
- Senior User Researcher at FIS
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jordan Beck
With 7+ years leading research in fast-paced startups, medium-sized, and enterprise B2B/SaaS environments, I prioritize the right questions and execute projects that uncover novel findings and make customers\' lives better while driving meaningful business outcomes. I am a highly motivated self-starter who bridges qualitative and quantitative methodologies to solve complex, strategic problems in high-stakes domains and deliver timely, actionable insights through strong partnerships with cross-functional teams.
Experience
Senior User Researcher
Apr 2025 — Present
Built a user research program from scratch for the open banking platform serving financial institutions processing 14B transactions annually and delivered insights that shaped P0 roadmap initiatives and product releases
Education
University of Chicago
Master of Arts (M.A.), Humanities; Cinema and Media Studies
2008 — 2009
Columbia College Chicago
Bachelor of Arts, Film and Video Production
2005 — 2007
Indiana University Bloomington
Doctor of Philosophy (Ph.D.), Human-computer Interaction
2012 — 2017
Indiana University Bloomington
English
2002 — 2005
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