Jordan Allen
Sr Manager, Telecom & IT Field Services @Tutor Perini Corporation
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WORK HISTORY
Sr Manager, Telecom & IT Field Services @Tutor Perini Corporation
Progressively promoted to coordinate an IT team to support business strategies and goals, escalate critical service issues, deliver key projects, and act as a liaison between the business and IT. • Generated savings by deploying cloud printing across the enterprise to eliminate printer servers.• Reduced cost per computer by $600 by negotiating with the vendor to transition to Dell computers with free warehousing and $24 computer imaging and asset tagging.• Saved $800K over three years by changing the mobility partner to MetTel.• Reduced the response time from 24 hours to immediate by revamping the ticket tracking program to ensure and monitor the timely resolution of problems.
EDUCATION
University of Maryland University College
Master of Information Technology with Information Assurance Specialization, Master's Degree
University of Maryland University College
Master of Business Administration (M.B.A.), Business Administration and Management, General, Master's Degree
DeVry University
Bachelor of Science in Computer Electronic Engineering Technology, Bachelor's Degree
ABOUT JORDAN ALLEN
Visionary. Solutions-Focused. Results-Driven. Transparent. These are just a few words that describe Jordan Allen’s leadership style. As an IT & Business Expert, Jordan devises and executes global technology strategies to drive IT initiatives in the construction industry. Over the last six years, Jordan has built a proven track record of delivering cost savings by fostering vendor relationships to procure high-quality hardware and software products. As a data-driven strategist, Jordan is passionate about aligning business goals with IT projects to maximize system performance and ensure governing compliance standards. Regardless of the challenge, Jordan remains committed to cultivating a culture of accountability and high performance to generate a positive customer service experience. Key Career Highlights: Change Management: Migrated over PCs from Windows 7 to Windows 10. Continuous Improvement: Streamlined software orders from a 1 to 2 weeks process to instant. Cost Efficiency: Moved Tutor Perini to Dell laptops, saving $600 per unit. Educational Qualifications: MBA & Master of IT from the University of Maryland University College. Certifications: ITIL 4 ® Foundation & CompTIA Project+ Certification. Skills & Expertise: Technology Strategy Development & Execution | Project Management | IT Operations | Program Implementation | Troubleshooting | Team Leadership | Remote Admin | Compliance & Regulations | Peer Training | ITIL | Cloud Computing | Local Remote Systems Support | Active Directory | Security | Hardware Updates | Software Licenses & Patches | Audit Support | Procurement | Budget Management | Windows 10/7/XP | System Administration
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