Jony Chahal
Operations Manager l Order-to-Cash (O2C) l Accounts Receivables I Contracts Management I Process Excellence I Lean Six Sigma Green Belt I Stakeholder Management I Automation and Analytics
- Role
- Manager at Deloitte
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Jony Chahal
Spearheading operations at Johnson Controls, my focus lies in streamlining processes and maximizing efficiency through meticulous attention to business metrics. The transition from my 8-year tenure at Genpact has been marked by a dedication to operational excellence and a command of Salesforce Lightning to enhance client relations.Our team thrives on the challenges of process optimization, leveraging CRM strategies to exceed customer expectations consistently. Thanks to a collaborative spirit and a knack for critical thinking, we\'ve fostered an environment ripe for continuous improvement, all while upholding the highest standards of compliance and quality.
Experience
Manager
Feb 2026 — Present · Gurugram, IN
Operations Manager at Deloitte with 13+ years of experience in Order to Cash (O2C), driving operational excellence, process transformation, and stakeholder value.I specialize in optimizing end-to-end processes, leading high-performing teams, and delivering measurable business outcomes through continuous improvement, automation, and strong governance.Passionate about building scalable operations, developing people, and partnering with stakeholders to create sustainable impact.
Education
Kurukshetra University
Master of Business Administration (MBA), Marketing/Marketing Management, General
2010 — 2012
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.