Jon Sligh

About Jon Sligh

Practice Manager/Solution Architect/Technical Lead/Project Lead, Web/Mobile Architect…

Experience

1. Director of Workforce Management Group

   Encora Inc.

   Feb 2025 — Present

   Leading workforce management initiatives, overseeing the strategic planning, allocation, and optimization of resources for a global organization, managing a workforce of 900+ employees, primarily across North America, with direct supervision of a two-person team.• Owning and administering the Professional Services Automation (PSA) platform, driving accurate resource allocation, bench management, and actionable reporting to support real-time decision-making and operational efficiency.• Serving as the single point of contact for demand intake—both internal and external—to assess resource availability and determine whether internal staffing or external recruitment is required to fulfill new project needs.•Developing and executing comprehensive resource plans by analyzing project requirements, forecasting staffing needs, and aligning talent with business priorities to ensure successful project delivery and optimal resource utilization.• Managing organizational resource capacity by monitoring availability, identifying gaps, and proactively addressing future project demands. Facilitate skill development by identifying training needs and supporting professional growth initiatives.• Partnering closely with divisional directors and department leads to advise on resource strategies, resolve allocation conflicts, and ensure seamless coordination across business units.• Monitoring resource utilization trends to address over- or under-utilization, manage non-billable resources, and forecast associated costs and opportunities for value creation.•Escalating unplaced resource cases to leadership, facilitating strategic discussions on next steps, and resolution planning with Human Resources. • Collaborating with Client Success Partners and Sales leadership to align staffing with client needs, support project pipeline development, and proactively plan for engagement renewals and contract extensions.

Education

• Purdue University

  Masters in Science, Computer Science

  2007 — 2011

• Indiana University Indianapolis

  Master’s Degree, Health Informatics

  2013 — 2016

• The University of Texas at Austin

  Bachelors of Science, Computer Science

  1988 — 1993

Skills

• Icd-9
• Javascript
• Uml
• Java
• T-Sql
• Telerik Web Controls
• Web Applications
• Powerbuilder
• Sql Server
• Requirements Analysis
• Databases
• Hl7
• Application Development
• Anatomic Pathology
• Ssis
• Wcf
• Telerik Controls
• Unix
• Health Care Systems
• Sharepoint
• Soa
• Web Development
• C++
• Health Care Software
• Sybase
• Microsoft Sql Server
• Linq
• Healthcare
• Visual Basic
• Snomed
• Web Design
• Xml
• Database Design
• Web Services
• Agile
• Sdlc
• Xslt
• Saas
• Visual Studio
• Windows Azure