Jon Vincent

About Jon Vincent

Principal-level Program & Operations Leader with 17+ years of experience driving transformation across People Technology, AI, and enterprise operations.I specialize in building and scaling strategic portfolio operations — leading complex, cross-functional programs that integrate HR, Finance, IT, and Engineering systems to enable workforce planning, automation, and organizational scale.At GitLab and Intuit, I’ve led global initiatives spanning workforce transformation, People Tech infrastructure, and AI-driven process innovation. I partner closely with executive leaders to translate strategy into execution, establish operating rhythms, and deliver measurable business outcomes across distributed organizations.Core areas of expertise include:• Strategic Program & Portfolio Leadership • People Technology (Workday, iCIMS, ServiceNow) • AI & Process Automation • Operating Model Design & Governance • Change Management & Organizational Transformation • Workforce Planning & Employee Experience Known for creating clarity in ambiguity, aligning stakeholders across functions, and building scalable systems that enable long-term growth.

Experience

1. Program Management Lead, Strategic Portfolio Operations

   GitLab

   Mar 2024 — Present

   Own portfolio governance and operating rhythms across People strategic initiatives, enabling executive visibility into program progress, risks, and investment trade-offs across a global organization • Lead complex, cross-functional programs from strategy through execution and adoption, focused on workforce planning, People Technology transformation, and AI-driven process innovation • Designed and implemented a scalable People Tech operating model, including intake, prioritization, OKRs, and execution frameworks, improving alignment and delivery across teams • Serve as a strategic partner to People leadership, translating program data into executive-level insights, decision frameworks, and actionable recommendations • Drive enterprise process improvements across People Operations and People Technology, identifying gaps and implementing automation and efficiency gains • Act as a GitLab AI Champion, advocating for responsible AI adoption and enabling teams to integrate AI into operational workflows and program execution • Facilitate cross-functional alignment across HR, Finance, IT, and Talent Acquisition, ensuring seamless execution of high-impact initiatives • Lead communication strategies and executive updates, synthesizing complex program data into clear narratives for senior leadership

Education

• The University of Texas at Austin

  Bachelor of Science (BS), Radio - Television - Film

  2004 — 2008

• The University of Texas at Austin

  Bachelor of Science (BS), Advertising

  2004 — 2008

Skills

• Design Strategy
• Strategic Partnerships
• Agile Methodologies
• Management
• Proposal Writing
• Design Thinking
• User-Centered Design
• Crm
• User Interface Design
• Concept Development
• User Experience Design
• Design Management
• Program Management
• Mobile Applications
• Ethnography
• Risk Management
• Strategy
• Cross-Functional Team Leadership
• User Experience
• Mobile Devices
• Leadership
• Product Development
• Usability Testing