Jenean Jones Seo
Assistant Commissioner, Workforce Development @Nyc Department Of Small Business Services
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WORK HISTORY
Assistant Commissioner, Workforce Development @Nyc Department Of Small Business Services
New York, NY, US
As Assistant Commissioner, I lead the strategic direction and operational oversight of New York City\'s Workforce1 Career Center system—18+ centers serving over New Yorkers annually. I drive program innovation, equity-centered policies, and data-informed decision-making to improve job placement and training outcomes across healthcare, tech, construction, and more.Lead strategic and operational management for 18+ Workforce1 Career Centers across all five boroughs.Spearheaded workforce strategies that resulted in a 30%+ increase in job placements in high-growth industries.Enhanced service delivery and operational efficiency, improving utilization by 20%.Built and maintained partnerships with 500+ employers and training providers to support tens of thousands of annual placements.Championed inclusive hiring practices—70%+ of placements serve historically underserved communities.Managed multi-million-dollar budgets, ensuring compliance with local, state, and federal workforce regulations.Used data analytics and KPIs to drive a 25% increase in job retention rates.
EDUCATION
Indiana University Bloomington
BA, Psychology
Indiana University Bloomington
BS, Biology
Coro New York
Workforce Systems Leadership Program
SKILLS
ABOUT JENEAN JONES SEO
Highly qualified and dynamic senior-level professional with expertise in workforce development, program management, curriculum development, business development, recruitment, neighborhood development, sales, operations and training. Accomplished architect of programs and policies designed to increase productivity, cut costs and improve departmental efficiencies. Proven ability to align Agency strategy and initiatives with broader business objectives; identifying and capturing opportunities to bolster staff performance and improve program outcomes. Strong management aptitude with a proven record of excellent interpersonal, communication and leadership skills. Areas of Expertise: WORKFORCE DEVELOPMENT -PROGRAM MANAGEMENT – ORGANIZATIONAL DEVELOPMENT – PERFORMANCE MANAGEMENT STRATEGIC PLANNING-RECRUITING & TALENT ACQUISITION –– DIVERSITY & INCLUSION TRAINING -BUSINESS DEVELOPMENT CURRICULUM DEVELOPMENT – COMPLIANCE – PROCESS IMPROVEMENT – BUDGET MANAGEMENT –YOUTH DEVELOPMENT
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