Drew Jonsen
Director of Technology | Compassionate, Intuitive, Tenacious
- Role
- Director of Technology at Prestige Legal Solutions, P.C
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Drew Jonsen
For over 10 years I have passionately grown and lead teams to achieve amazing outcomes. I drive results through automation and software integration to reduce manual business process, redundancies, and cost at any firm.
Experience
Director of Technology
Aug 2024 — Present · Los Angeles, CA, US
Built and scaled the Technology Team from one to ten team members within two years, ensuring we meet the firm\'s technology and configuration needs in-house-Automated document submission workflows, allowing client-facing team members to focus on high-value tasks rather than manual processing-Developed a scaleable technical business process for Employment Law as we expand into new verticals and Lemon Law in Washington as we expand to multiple states-Integrated AI solutions to increase our velocity in document drafting and call handling-Established standardized documentation protocols using Notion, covering everything from new user creation to API resources for our automation ecosystem-Implemented DevOps principles, emphasizing agile development and Kanban, to support the firm\'s transition from a small to a medium-sized business-Deployed Mobile Device Management (MDM) through Intune, implementing policies to separate company-owned and personal devices while maintaining strict security compliance-Founded the Cybersecurity \"Blue Team\", a cross-functional incident response team, trained to address cybersecurity threats in real-time and ensure business continuity.
Education
DePaul University
Bachelor of Arts (BA), Public Relations and Advertising
Skills
- Store Management
- Team Leadership
- Research
- Singing
- Social Networking
- Logistics
- Leadership
- Indesign
- Public Speaking
- Music Theory
- Social Media
- Graphic Design
- Acting
- Data Entry
- Retail Sales
- Photoshop
- Visual Merchandising
- Illustrator
- Event Planning
- Musical Theatre
- Store Operations
- Microsoft Office
- Sales
- Customer Service
- Planograms
- Time Management
- Inventory Management
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