Jon Reid Assoc
People Support Manager @Marks and Spencer
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WORK HISTORY
People Support Manager @Marks and Spencer
London, GB
The People Support Manager plays a critical role in ensuring the smooth delivery of HR generalist activity across FH & B. The role focuses on supporting organisational processes, maintaining high-quality colleague data in HR Systems, coordinating key people activities, and ensuring consistent and compliant execution of core people processes. Acting as a central point of operational HR expertise, the HR Support Manager enables the People partnering team to deliver an exceptional colleague experience and robust organisational governance.
SKILLS
ABOUT JON REID ASSOC
Experienced HR professional with almost 20 years in the retail sector, supporting one of the UK\'s largest employers. For the past decade, I\'ve specialised in Employee Relations, providing expert advice, coaching and strategic support to managers at all levels, across the entire business, on a wide range of complex cases including performance, misconduct and grievances. Skilled in managing high volume and high-risk caseloads, I bring sound judgement, discretion and a pragmatic approach to resolving sensitive issues. I have deep experience leading investigations, advising on legal challenges and shaping fair and commercially sound outcomes and settlements.I am recognised for my calm and confident counsel and trusted as a go-to partner in navigating difficult situations and decisions.
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