Jon Cagle

About Jon Cagle

Jon R. Cagle is a seasoned technology executive with over 20 years of experience in driving digital transformation and leading high-performing global teams across diverse industries, including eDiscovery, healthcare, and logistics. With expertise in application and Infrastructure services, cloud development, DevOps, ITIL methodologies, data center operations and digital innovation, Jon excels at creating and supporting scalable solutions that streamline operations and enhance customer satisfaction. His leadership style emphasizes collaboration, continuous improvement, and fostering a culture of innovation to deliver high-impact results.Throughout his career, Jon has successfully overseen the development and implementation of strategic technology initiatives, optimizing software deployment, and process automation and supporting application and infrastructure platforms to achieve operational excellence. He has a proven track record of leading cross-functional teams, managing complex projects, and implementing on premise and cloud solutions with a focus on Agile frameworks. Jon\'s ability to drive business growth while managing multi-disciplinary teams has been a key factor in his success as a leader.Key accomplishments in Jon’s career include: Leading large scale application and infrastructure teams that support global on premise and cloud data centers. Spearheading the transformation of product delivery processes by streamlining workflows and implementing automation, resulting in significant improvements in delivery times and customer satisfaction. Leading the development and implementation of CI/CD pipelines, reducing deployment times and improving overall deployment efficiency across multiple global data centers. Building and leading high-performance teams through organizational changes, ensuring the successful integration of DevOps practices and enhancing team productivity and collaboration.

Experience

1. Director - Engineering

   Sphera

   Nov 2025 — Present · Kansas City, MO, US

Education

• Baker University

  Bachelors of Science, Management

• Webster University

  Master of Arts - MA, Computer/Information Technology Administration and Management

Skills

• Call Centers
• Change Management
• Disaster Recovery
• Integration
• Technical Support
• Business Analysis
• Data Center
• Software Development Life Cycle (Sdlc)
• Troubleshooting
• Business Process Improvement
• Service Management
• Enterprise Software
• Strategy
• Telecommunications
• Program Management
• Quality Assurance
• Networking
• Veterans
• Management
• Team Building
• Process Improvement
• Access
• Software Documentation
• Sdlc
• Requirements Analysis
• Servers
• Itil
• Active Directory
• Leadership
• Team Leadership
• Sharepoint
• Testing
• Information Technology
• Sql
• Visio
• IT Management
• Project Management
• Vendor Management