Jon Quink

About Jon Quink

I’m a customer-centric operator who builds and scales client-facing teams, processes, and experiences that drive retention, adoption, and long-term value — especially in fast-paced startup environments. With a career spanning customer success, client services, project delivery, and support, I’ve led cross-functional efforts that improve customer health, reduce churn, and turn product users into power users.I thrive in roles where I can wear multiple hats, roll up my sleeves, and bring structure to chaos. Whether building onboarding journeys from scratch, launching executive engagement initiatives, or managing complex integrations, I prioritize transparency, responsiveness, and trust. My leadership style blends operational discipline with deep empathy — because great service isn’t just about solving problems; it’s about strengthening relationships.At the core of everything I do is a genuine commitment to people — the clients I serve, the teams I lead, and the companies I represent. I treat every interaction as an opportunity to create meaningful impact and lasting connection. It’s not just my job — it’s how I live.

Experience

1. Director of Client Services

   Signet

   Jul 2024 — Present

Education

• Portland Community College

  Associate of Arts and Sciences - AAS, Computer and Information Systems and Information Assurance

  2015 — 2017

Skills

• Customer Service
• Teamwork
• Sales
• Communication
• Technical Support
• Time Management
• Public Speaking
• Project Management
• Sql
• Java
• Html5
• Html
• Css
• Software Development
• Website Development
• Programming
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Powerpoint
• Windows 7
• Windows 8
• Windows 10
• Xampp
• Visio
• Visual Studio
• Javascript