Jon Roberts
Manager, Infrastructure and Platform Services @BC Transit
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WORK HISTORY
Manager, Infrastructure and Platform Services @BC Transit
Victoria, BC, CA
I am responsible for the design, delivery, and operational excellence of enterprise infrastructure and network platforms supporting critical business services across cloud and on-premises environments. My role focuses on ensuring platform reliability, scalability, security integration, and long-term sustainability while enabling modern digital services and collaboration capabilities.Key areas of responsibility include:• Enterprise infrastructure platforms including cloud and on-prem hosting, storage, and compute• Network and communications platforms spanning WAN, LAN, wireless, and telecommunications services• Identity and access platforms, delivered in close partnership with cybersecurity to support secure, modern authentication and access models• Network endpoint visibility and detection capabilities supporting enterprise monitoring and response• Microsoft 365 and enterprise collaboration platforms enabling workforce productivity and digital service delivery• Platform reliability, performance optimization, capacity planning, and scalability across core infrastructure services• Disaster Recovery and Business Continuity strategy, planning, testing, and operational readinessI work closely with cybersecurity, application, and business stakeholders to ensure infrastructure and network platforms are resilient, secure, and aligned with organizational strategy and service delivery outcomes.
EDUCATION
Pembrokeshire College
AVCE, Information & Communication Technology
Greenhill School, Tenby
GCSE, English Lit / Lang, Maths, Double Science, R.E, History, P.E, I.T
Trinity St David University, Carmarthen
Bsc Hons, IT Systems & Business Management
ABOUT JON ROBERTS
I’m an experienced IT Infrastructure and Networking leader with a proven track record of delivering secure, resilient, and scalable technology solutions in complex environments. Over the course of my career, I’ve led diverse teams in supporting cloud infrastructure, on-premise data centers, enterprise networking, firewalls, telephony, and large-scale end-user device estates.I specialize in driving digital transformation, migrating critical services to the cloud, modernizing infrastructure, and implementing automation and monitoring solutions that reduce downtime, improve efficiency, and enhance the user experience. My focus is always on aligning technology with business goals: delivering measurable cost savings, strengthening security posture, and ensuring business continuity.
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