Jonathon M.

About Jonathon M.

I am a relationship-driven leader with 18 years of experience building, scaling, and leading high-performing teams across high-growth startups and enterprise organizations. My career has been defined by cultivating trust with senior executives, developing talent, and driving sustainable growth through purpose-driven leadership.Over the past decade, I’ve led teams through rapid expansion, market entry, and organizational change, pairing strong hiring and development practices with performance accountability. I bring a hands-on leadership style rooted in mentorship, clarity, and alignment, helping individuals and teams perform at their highest level while staying connected to the mission behind the work.What differentiates me is my ability to blend strategy with heart. I believe the strongest organizations are built when people feel seen, valued, and challenged to grow. As a writer, coach, and founder of Designing Your Purpose, I am deeply committed to helping others unlock potential, find meaning in their work, and create impact that extends beyond results alone.I am drawn to organizations whose missions matter, where relationships, integrity, and long-term impact are valued as highly as performance. I lead with purpose, deliver with discipline, and build cultures where people and results thrive together.

Experience

1. Account Manager

   Grainger

   Feb 2026 — Present

   Manage and grow a portfolio of manufacturing customers by serving as a trusted advisor focused on operational efficiency, safety, and long-term partnership.Key Responsibilities•Manage and develop relationships with manufacturing customers across maintenance, operations, safety, and procurement teams•Partner with customers to understand business goals, operational challenges, and MRO needs•Deliver value through Grainger’s products, services, and inventory management solutions to reduce downtime, control costs, and improve efficiency•Identify and execute account growth opportunities through consultative selling and strategic account planning•Support and expand programs such as inventory management, vending, and supply chain solutionsAccount & Sales Execution•Develop and maintain account plans aligned with customer objectives and regional sales goals•Use Salesforce (CRM) and internal tools to manage pipeline activity, forecast opportunities, and track performance•Conduct regular customer business reviews to assess results, identify risks, and uncover new opportunities• Maintain a disciplined sales cadence through customer visits, follow-ups, and proactive outreachCollaboration & Service•Partner with internal teams including sales leadership, customer service, specialists, and supply chain to ensure reliable execution and a strong customer experience• Act as the primary point of contact to coordinate solutions and resolve issues efficientlyApproach & Values• Operate with a relationship-first, service-oriented mindset grounded in hard work, humility, and accountability•Focus on building trust, delivering consistent value, and creating long-term partnerships that support customer success and sustainable growth

Education

• Illinois State University

  Bachelor's degree, Economics

• The Wharton School

  Certificate, Leadership

• Illinois State University

  Bachelor of Science (BS), Economics

  2004 — 2008

Skills

• Supply Chain
• Social Media Marketing
• Microsoft Excel
• Human Resources
• Transportation
• Sales Presentations
• Strategic Planning
• Sales Management
• Project Management
• Sales
• Marketing Strategy
• Salesforce.com
• Cloud Computing
• Logistics
• Business Development
• Leadership
• Team Building
• Account Management