Jon Metz

About Jon Metz

Principal Product Manager at Nike leading the global cart, checkout, and post purchase experience for wholesale marketplace partners ($26B in annual revenue). 12 years of product management experience (includes 2 interim Director of Product stints) driving a combined $765M in incremental revenue across conversion improvement features on Mobile app and web experiences (cart, checkout, returns, exchanges, pickup, AI conversational search & support, email, sms, push) at Nike, Expedia, and other large companies 🤖 AI product management experience using - Vibe coding prototype tools (Figma Make, Cursor )- Large Language Models (Open AI, Claude Sonnet)- Evals & Observability on AI Agents (Anthropic workbench, Arize)-AI Workflow Automation (Cursor, n8n, Zapier) Co-inventor on U.S. Patent in natural language processing and LLMs. Coach for AI Automation & Product ManagementSide gig coaching product managers and anyone looking to learn AI automation tools (Cursor, Zapier, vibe coding) to 10X their career. Book a session with me today:

Experience

1. Principal Product Manager - Ai

   Nike

   Feb 2022 — Present · Seattle, WA, US

   May 2025 - PresentLead global Cart & Checkout for Nike’s $26B annual revenue B2B ecommerce platform that wholesale marketplace partners use to shop and order seasonal Nike merchandise for their physical & digital storefronts. Leads and mentors Nike product team on implementation of AI automation tools throughout the company. Driven $215M in incremental gross bookings though cart and checkout enhancements to Nike’s wholesale partner platform. Dec 2023 - May 2025Global Cart & Checkout on Nike.com and Nike App- Interim Director of Product for 4 product managers- Drove $250M in incremental revenue globally on app and web through cart and checkout improvements (express checkout via Apple Pay, payment flow optimization) leveraging AI and machine learning.Nov 2022 - Nov 2023: Global Pickup on Nike.com and App- Drove a 130% YoY increase in global pickup share ($300M in revenue) through scaling of Buy Online Pickup in Store and Pickup Points experiences in PDP, Cart, Checkout, and Post Purchase- Served as interim Director of Product Management for 3 product managers Feb 2022 - Oct 2022: Global Returns on Nike.com & Nike App- Drove $60M in cost savings through digital paperless returns launch in order details and order history.

Education

• City University of Seattle

  Master of Business Administration (M.B.A.)

• University of Washington

  Bachelor of Arts - BA, Business Administration

Skills

• Tableau
• Strategy
• Minitab
• R Programming
• Sdlc
• Saas
• Confluence
• Leadership
• Public Speaking
• Jira
• Html
• Sql
• Software Product Management
• A/B Testing
• Omniture
• Swift (Ios Development in Xcode)
• Agile Methodologies
• Javascript
• Spss