Jonathan Lyles
Account Manager @Gallagher
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WORK HISTORY
Account Manager @Gallagher
CA
EDUCATION
Clicked
Clicked Workforce Training Program
Cloud Code Academy
Salesforce Developer Kickstart Program, Computer Programming, Specific Applications
Dalhousie University
Group Benefits Administration
Cloud Code Academy
Salesforce Integration Developer Program, Enterprise Integration & API Development
University of Ottawa
Bachelor's degree, General Studies
SKILLS
ABOUT JONATHAN LYLES
With over a decade of experience, I specialize in group benefits and client management, currently serving as an Account Manager at Gallagher. Passionate about delivering exceptional service, I collaborate with diverse teams to streamline benefits administration and enhance client satisfaction. My mission is to empower organizations with clear, efficient solutions that align with their goals while fostering a culture of trust and continuous improvement. At Gallagher, I oversee a portfolio of group benefits insurance accounts, managing inquiries, plan designs, and contract renewals. Leveraging my bilingual capabilities and expertise in benefits implementation, I work closely with Quebec-based accounts to ensure seamless communication and strategic outcomes. My prior experience as a Benefits Supervisor and change champion for Workday implementation strengthens my ability to navigate complex systems and deliver impactful solutions.
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