Jon Lodato
- Role
- Manager, Technical Support at Jamf
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jon Lodato
I\'m a forward-thinking, analytical, and solutions-focused technical integration manager…
Experience
Manager, Technical Support
Jul 2021 — Present
People leader of a Technical Support Team who handle all inbound mediums such as phone and chats. Deliver reports, measurements of metrics, and performance to staff and management. At the same time, collaborated with other Technical Support managers to achieve future departmental and company goals.
Education
Penn State University
Bachelor’s Degree, Communications
2002 — 2011
Villanova University
Mastering Project Management
2016 — 2017
Skills
- Technical Support
- Itunes
- Constructive Feedback
- Product Marketing
- Management
- Macintosh Hardware
- Communication
- Leadership
- Inventory Management
- Ipod
- Mobile Devices
- Retail
- Visual Merchandising
- Iwork
- Customer Experience
- Keynote
- Time Management
- Iphone Support
- Iphoto
- Computer Hardware
- Project Management
- Customer Service
- Teamwork
- Python
- Ipad
- Team Leadership
- Ios
- Troubleshooting
- Training
- Mac
- Driving Results
- Os X
- Apple Certified
- Sales
- Iphone
- Help Desk Support
- Mac Os
- Ilife
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