Jon Keister

About Jon Keister

Senior IT leader specializing in enterprise application strategy, large-scale ERP transformation, and value realization. As Senior Director of Application Services at Gorilla Glue, I’ve led the full deployment of Oracle Cloud ERP, OTM, and WMS — and built the organizational structures to maximize the return on those investments.I founded and chair Gorilla Glue’s Oracle Center of Excellence (COE), bringing together business stakeholders, IT leadership, Oracle experts, and strategic advisors to drive alignment, adoption, and continuous improvement. I oversee a blended model of offshore AMS consultants and an in-house functional team that supports Oracle Cloud alongside a broader application portfolio including EDI and other pillar applications — always with a strong emphasis on stakeholder partnership and hands-on delivery.Beyond day-to-day operations, my team is deeply focused on value realization — ensuring our technology investments translate into measurable business outcomes — and on developing an enterprise AI roadmap and strategy to position Gorilla Glue for the next wave of innovation.

Experience

1. Senior Director, Application Services - IT

   The Gorilla Glue Company

   Aug 2024 — Present · Cincinnati, OH, US

   Lead enterprise application strategy, support, and delivery as Senior Director of Application Services, overseeing Oracle Cloud ERP, OTM, WMS, EDI, RedZone, and related business applications- Led end-to-end deployment of Oracle Cloud ERP, OTM, and WMS, managing cross-functional teams, system integrators, and executive stakeholders through full implementation lifecycle- Founded and chair the Gorilla Glue Oracle Center of Excellence (COE), uniting IT leaders, business stakeholders, Oracle experts, and advisors to govern strategy, drive adoption, and enable continuous improvement- Manage a blended team of offshore AMS consultants and in-house IT BRMs/Functional Leads who provide hands-on Oracle support and maintain strong business stakeholder relationships- Championing enterprise value realization initiatives to ensure technology investments deliver measurable operational and financial outcomes- Developing and leading the company’s AI roadmap and strategy in the ERP space, identifying opportunities to embed artificial intelligence across business processes and the application portfolio

Education

• Ohio University

  BBA, MIS, Marketing, Finance

  1987 — 1991

Skills

• Program Management
• Team Leadership
• Erp
• Client/Account Management
• Process Improvement
• Enterprise Software
• Business Process Improvement
• Software Project Management
• Crm
• Sales Operations
• Training
• Business Analysis
• Business Process
• E-Commerce
• Cross-Functional Team Leadership
• Integration
• IT Management
• Project Management
• Strategic Planning
• Product Management
• Software Documentation
• Sdlc
• Vendor Management
• Six Sigma
• Management
• Team Building
• Pmp
• Leadership
• Marketing
• Business Intelligence