Joni Sumrak

Resident Experience Coordinator @Progress Residential®

Clayton, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2016 — Present

Resident Experience Coordinator @Progress Residential®

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NC, US

Office Manager, Assistant and Customer Service Provide customer service to residents for rental homes in our Raleigh/Greensboro market.Receive and process rental paymentsHOA violations and working with residents towards curing violations.Salesforce-case management team leadMove in orientations and follow up experience calls. Approve vendor invoices-understand scopes and change ordersWork with service team to provide excellent customer serviceProspect lead follow upEvent planning -excellent with a budget.New hire ambassador Order office and field support team suppliesYardi managementSalesforceOutlookTeams

EDUCATION

1988 — 1990

South Glen Falls Senior High School

Diploma, Art/Art Studies, General

SKILLS

Customer ServiceMarketing StrategyContract NegotiationSellingTeam BuildingMarketingLease AdministrationProperty ManagementRentalsBudgetingResidential HomesTenantReal Estate DevelopmentCustomer SatisfactionBudgetsApartmentsReal EstateFair HousingSalesLeases

ABOUT JONI SUMRAK

I have a diversified background in property management and office management. I have…

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