Joni Neville
Technical Engineer at Convergys
- Role
- Technical Support Engineer at Dell Technologies
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Joni Neville
Project Management professional with over 25 years experience in the dynamic IT industry.…
Experience
Technical Support Engineer
Aug 2016 — Present · Tampa/St. Petersburg, FL, US
Supporting commercial clients with technical troubleshooting and repair of hardware components and providing best effort support on software issues including Operating Systems and associated applications.
Education
The George Washington University - School of Business
Project Management Institute (PMI), Project Management
1986 — 1997
AT&T University - Light It Up!
Internet Technologies, IP - Voice and Data SME Training
2002 — 2003
LaSalle Computer Learning Center
Project Management, Project Management
2014 — 2014
University of Phoenix
Business Management
Skills
- Ospf
- Switches
- Program Management
- Gprs
- Ccna
- Routers
- Customer Service
- Lte
- Qos
- Lan-Wan
- Network Design
- Mpls
- Voip
- Data Center
- Unified Communications
- Tcp/Ip
- Frame Relay
- Ip
- Network Engineering
- Roaming
- Cdma
- Network Provisioning
- Gsm
- Telecommunications
- Wan
- Bgp
- Mobile Communications
- System Deployment
- Network Architecture
- Wireless Networking
- Cross-Functional Team Leadership
- Umts
- Wireless
- Corporate Communications
- Cisco Technologies
- Ethernet
- Pmp
- 3g
- Managed Services
- Integration
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