Jonida Gupe
Sales & Account Manager @INFORM GmbH - Optimization Software
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WORK HISTORY
Sales & Account Manager @INFORM GmbH - Optimization Software
Aachen, DE
INFORM develops software to optimize business processes using artificial intelligence and advanced mathematics of operations research. Founded in 1969, the company promotes sustainable value creation in various industries through optimized decision-making. With GroundStar, INFORM offers the most comprehensive software suite for the optimization of aviation processes currently on the market. It fulfills all requirements of the companies involved in airline and airport operations. GroundStar helps customers to run their operations smoothly and cost-effectively while improving punctuality and passenger satisfaction at the same time.
EDUCATION
RWTH Aachen University
Master of Arts (M.A.), European Studies/Civilization
RWTH Aachen University
Bachelor of Arts (B.A.), Political Science and Economics
SKILLS
ABOUT JONIDA GUPE
With over a decade of experience, I specialize in sales management, customer success, and process optimization — with a strong focus on the aviation industry.Currently, I serve as a Sales & Account Manager at INFORM GmbH, where I support our mission to enable smarter decision-making through AI-driven software solutions. I work closely with clients to implement GroundStar, the industry’s leading software suite for aviation process optimization.By combining strategic sales expertise with a deep understanding of customer success, I help organizations improve operational efficiency, cost-effectiveness, and passenger satisfaction. My role centers on building strong, trust-based client relationships and aligning their goals with innovative, data-powered tools to drive measurable results.
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