Joni Wilson
ACE IT Support Analyst II
- Role
- IT Support Ace Team at CarMax
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Joni Wilson
Self motivated and sufficient. Dependable, hard working, driven, process orientated, and…
Experience
IT Support Ace Team
Jan 2024 — Present · Olathe, KS, US
Supporting employees on-site, through ticketing system and chat for hardware, software, printer issues
Education
Northland Career Center
2 year diploma, Business and Computers
1997 — 2001
Colorado Technical University
Associate of Science (A.S.), Applied Sciences and Business
2000 — 2002
Skills
- Help Desk Support
- Customer Service
- Sharepoint
- Testing
- Windows
- Microsoft Office
- Wireless Networking
- Marketing
- Networking
- Technical Support
- Computer Hardware
- Sound
- Network Administration
- Security
- System Administration
- Entertainment
- Lan-Wan
- Disaster Recovery
- Windows Server
- Hardware
- Team Building
- Management
- Windows 7
- San
- Microsoft Exchange
- Team Leadership
- Salesforce.com
- Routers
- Troubleshooting
- Telecommunications
- Software Installation
- Lotus Notes
- Photoshop
- Software Documentation
- Social Media
- Vmware
- System Deployment
- Servers
- Itil
- Film
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