Joni Smith

WORK HISTORY

EDUCATION

ABOUT JONI SMITH

I am an experienced Learning and Development (L&D) professional with a proven track record of designing and delivering initiatives that drive organisational growth, enhance employee engagement, and foster high-performance cultures. Throughout my career, I have collaborated with senior leadership teams to create L&D frameworks that support business objectives, empower teams, and develop individual potential.Key Highlights of My Career:L&D Programme Design & Implementation: At Futures, I developed training programmes and systems where none existed before, helping to shape an internal training function that now addresses business needs.Coaching & Talent Development: Delivering one-on-one coaching and creating personalised development plans to support employee growth and progression.Process Repository Development: Designed and implemented a process repository on SharePoint, centralising training materials and business processes for easy access across the organisation.Systems Expertise: Deep expertise in recruitment software (Bullhorn, TextUs, Bullhorn Analytics, Bullhorn Automation), enabling teams to leverage systems for greater efficiency and data-driven decision-making.Process Optimisation: Collaborating cross-functionally to improve business processes, optimise operational workflows, and reduce inefficiencies (e.g, reducing duplicate records by 80%).Throughout my career, I have been committed to building learning cultures that prioritise development, feedback, and collaboration, helping employees thrive and organisations grow. I am passionate about empowering teams and individuals to exceed their potential and am always seeking innovative ways to drive performance and continuous improvement.