Joni Grace
- Role
- Business Systems Process Manager at U.S. Bank
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Joni Grace
Experienced Leader with emphasis in the following areas: Rapid and Continuous Process…
Experience
Business Systems Process Manager
Jan 2015 — Present · Bloomington, MN
Responsible for implementing Business Process Management within the Mortgage Division of US Bank. The responsibilities range from laying the foundation and hiring process analysts to supporting all of our Retail and Third Party business lines. As liaisons between business and technology, the team will be responsible for utilizing proven and standard methods and tools to identify ways to eliminate waste, improve quality, improve communication, and reduce cost.
Education
University of Minnesota Duluth
BAS, Education
1985 — 1989
University of Minnesota Duluth
Bachelor of Applied Science (B.A.Sc.)
Skills
- Business Process Improvement
- Sales Management
- Team Leadership
- Cross-Functional Team Leadership
- Analysis
- Program Management
- Vendor Management
- Business Analysis
- Project Management
- Risk Management
- Process Improvement
- Lean Manufacturing
- Quality Assurance
- Coaching
- Management
- Business Process
- Integration
- Continuous Improvement
- Team Building
- Team Management
- Leadership Development
- Six Sigma
- Change Management
- Leadership
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