Jon Hammitt
Contact Center Planning Senior ManagerOfficer Executive Director
- Role
- Contact Center Planning Senior Manager at Wells Fargo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Contact Center Planning Senior Manager
Sep 2025 — Present · Charlotte, NC, US
Manage and develop teams in forecasting, scheduling, systems, capacity planning, telephony solutions, statistical modeling and service level management.
Education
SUNY Broome Community College
AS, Business Administration
1990 — 1992
Skills
- Banking
- Process Improvement
- Six Sigma
- Credit Cards
- Change Management
- Customer Service
- Analysis
- Loans
- Consumer Lending
- Business Analysis
- Call Centers
- Leadership
- Risk Management
- Team Building
- Financial Analysis
- Management
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