Jon Francis
Certified ProcessUnity Platform Specialist (CPPS) at ProcessUnity
- Role
- Manager, Technical Support at ProcessUnity
- Location
- Portsmouth, NH, US
- LinkedIn followers
- 500 followers
About Jon Francis
A Certified ProcessUnity Platform Specialist (CPPS), customer-oriented professional seeking to utilize my technical knowledge gained from experience.Expert-level skill at explaining complex concepts in a friendly manner to Product Users. Proficiency at gathering expected/desired Product behaviors and collaborating with Product Teams.
Experience
Manager, Technical Support
Dec 2024 — Present
Manager of Customer Support
Education
Fitchburg State University
Bachelor’s Degree, Business Administration and Management, Minor in English Literature
2011 — 2015
Mount Wachusett Community College
Associate in Science, CIS Computer Information Systems
2018 — 2020
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