Jon Gallo

About Jon Gallo

Twenty-two years of experience planning, testing, troubleshooting and supporting various e-commerce and client/server applications. Resolves quickly and accurately various functionality issues. Adept in technology skills with the ability to quickly learn, master, and apply new technical concepts. Articulate communicator, adept in conveying complex issues to nontechnical groups. Excel in project management and problem-solving roles. Minimize software defects while increasing overall quality and end-user satisfaction.Methodologies: Agile, Waterfall, and SDLCConcepts: Black Box Manual Testing, User Acceptance (UAT), Regression Testing and System Integration.Tools: HP Quality Center, JIRA and Enterprise TesterProvides second level support.ISTQB Certified Tester Foundation Level (07-CTFL-00493-USA).

Experience

1. Senior Quality Assurance Analyst

   TCGplayer (an eBay company)

   Aug 2019 — Present · Syracuse, NY, US

Education

• SUNY Empire State College

  B.S., Computer Programming

Skills

• Sql
• Quality Center
• Planning
• Agile & Waterfall Methodologies
• Automation
• Hp Quality Center
• Integration
• Manual Testing
• Testing
• Requirements Analysis
• Regression Testing
• Software Development Life Cycle (Sdlc)
• Jira
• Problem Solving
• Software Documentation
• Sdlc
• Black Box Testing
• Troubleshooting
• Test Planning
• Quality Assurance
• Software Quality Assurance
• Project Planning
• User Acceptance Testing
• Agile Methodologies
• Agile Testing