Gretchen Jones
Therapy Department Administrator at Sheltering Arms Institute
- Role
- Therapy Support Specialist at Sheltering Arms Institute
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Gretchen Jones
Capable business professional with human resources and medical practice operations…
Experience
Therapy Support Specialist
May 2020 — Present · Richmond, VA, US
Manage operational daily, weekly, and monthly operational reports by collecting data, organizing into meaningful report formats, communicating to leadership on the meaning of data and suggesting operational strategies based on this data.• Prepare agenda and minutes for leadership meetings, manage and facilitate action steps from meeting outcomes.• Coordinate two large internal research studies data collection and reporting• Handle patient Durable Medical Equipment ordering, insurance billing, and delivery, vendor management and communication, customer service with patients and therapist.
Education
Bucknell University
Bachelor of Science, Biology
Mercersburg Academy
High School Diploma, College Preparatory
1975 — 1979
University of Nebraska at Omaha
Master of Arts, Sociology/Gerontology/Statistics
Skills
- Fundraising
- Process Management
- Interviews
- Talent Acquisition
- HR Strategy
- Strategy
- Personnel Management
- Healthcare Management
- Process Improvement
- Change Management
- Team Building
- Strategic Planning
- Leadership
- Healthcare Improvement
- Leadership Development
- Program Management
- Performance Management
- Talent Management
- Analytics
- Onboarding
- Operational Planning
- Healthcare
- Organizational Development
- Management
- Workforce Planning
- Business Process Improvement
- Operations Management
- Healthcare Analytics
- Operational Excellence
- Healthcare Consulting
- Recruiting
- Employee Relations
- Business Operations
- Coaching
- Employee Engagement
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