Jonee Brown
Certified Scrum Master & seasoned Financial Professional
- Role
- Sr Operations Administrator at Synchrony
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Sr Operations Administrator
Feb 2023 — Present · Charlotte, NC, US
Communicate proactively with borrowers about loan statuses, and upcoming payment deadlines.•De-escalate customer issues with proven conflict mediation, and problem-solving abilities•Special project: created a template for Salesforce call tracking and created template for presenting top performers to the team and senior management•Special project: worked as a Sr. Operations Representative from August 2023 to February 2024: Utilized advanced Excel functions, including pivot tables, VLOOKUP, and macros, to analyze and streamline daily operational workflows
Education
Winthrop University
Bachelor of Science (BS)
2002 — 2006
Skills
- Spa
- Fitness
- Management
- Wellbeing
- Residential Mortgages
- Beauty Industry
- Wellness
- Skin Care
- Microsoft Office
- Aromatherapy
- Public Speaking
- Lifestyle
- Yoga
- Customer Service
- Makeup Artistry
- Hair Cutting
- Nutrition
- Personal Training
- Mortgage Lending
- Cosmetics
- Treatment
- Healing
- Reflexology
- Relaxation
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